FE
Francis E

1 reviews | Active since Jan 2024

21 Jan 2026, 10:50

Fibre Service providers cancellation fees

I'm fuming 😡. So, I find a better deal with Vodacom for 150/150mbps at R849, and I'm thinking, sweet, I'll cancel Web Africa and save some cash. But nope, Web Africa hits me with a R999 cancellation fee 🤯. And guess what? This wasn't disclosed when I signed up in 2019 or there after when it was implemented. Now, I'm stuck paying my monthly fee PLUS this ridiculous cancellation fee to get out of the contract. It's highway *******! 🚨 Web Africa is making a killing off loyal customers. As a consumer, I think we have the right to switch providers if we're not getting a good deal. Anyone else dealing with this nonsense? 😤

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