Fibre outages the last couple days

For the first while doing business with Webafrica was a pleasure and consultants were quick to assist. As of yesterday evening we started having outages at the worst of times. For the 2 hours that we really need connectivity our fibre was not working. The same happened today and I have not yet managed to get hold of a consultant to assist through the whatsapp channel. This is starting to become immensely annoying as I feel we are all being held ransom by all ISP's. If the problem persists and I wish to cancel, where do I go? Are there even any ISPs that can guarantee better uptime? Come on guys get your act together, help me give you guys a five star rating again!