1 reviews | Active since Jul 2014
Fibre? No fibre!
I signed up for fibre at Webafrica on 26 June as they showed "live fibre" in my street on their site. To this day I still do not have fibre. I took their dsl capped in the meantime and I am constantly having to top up as I thought this would be a temp solution. After MANY phone calls someone eventually informed me they are still laying the fibre. The fibre is now eventually in and I still do not have fibre. They also cannot even tell me where my house is on their schedule. This is absolutely pathetic service if you can even call it service
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica