DS
Dean S
1 reviews | Active since Sept 2013
05 Jul 2023, 05:31
Fibre line Activation
I have taken up a new contract with WebAfrica for Fibre. Being a customer I have to follow up with regards to everything in getting my fibre activated. I called Mweb the previous ISP and Metrofibre regarding the release of my line. Can someone from WebAfrica not call Metrofibre? Now it's a blame game between both WebAfrica and Metrofibre each one says they each when I call either one if them.
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Replies (2)DS
I have taken up a new contract with WebAfrica for Fibre. Being a customer I have to follow up with regards to everything in getting my fibre activated. I called Mweb the previous ISP and Metrofibre regarding the release of my line. Can someone from WebAfrica not call Metrofibre? Now it's a blame game between both WebAfrica and Metrofibre each one says they waiting for other each when I call either one if them.
Dean S's updateReviewer Update
05 Jul 2023, 06:04I have taken up a new contract with WebAfrica for Fibre. Being a customer I have to follow up with regards to everything in getting my fibre activated. I called Mweb the previous ISP and Metrofibre regarding the release of my line. Can someone from WebAfrica not call Metrofibre? Now it's a blame game between both WebAfrica and Metrofibre each one says they waiting for other each when I call either one if them.
DS
Dean S's update05 Jul 2023, 06:04
Reviewer Update
I have taken up a new contract with WebAfrica for Fibre. Being a customer I have to follow up with regards to everything in getting my fibre activated. I called Mweb the previous ISP and Metrofibre regarding the release of my line. Can someone from WebAfrica not call Metrofibre? Now it's a blame game between both WebAfrica and Metrofibre each one says they waiting for other each when I call either one if them.
DS
Dean S's updateReviewer Update
05 Jul 2023, 19:32Metrofibre has contacted me today and activated the line. But my speed I am getting is 90mb instead 250mb which s the contract I took out.
DS
Dean S's update05 Jul 2023, 19:32
Reviewer Update
Metrofibre has contacted me today and activated the line. But my speed I am getting is 90mb instead 250mb which s the contract I took out.