SR
Shaun R
1 reviews | Active since Dec 2013
23 Apr 2026, 17:13
Fibre installation was fast
Fibre installation was fast. However time to get modem takes too long
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Replies (1)
Webafrica's replyOfficial
24 Apr 2026, 08:12Hi Shaun,
Thank you for taking the time to share your experience with us. We’re glad to hear that your Webafrica Fibre installation went smoothly and was completed quickly, and we understand how frustrating it can be when the modem delivery takes longer than expected.
We’ll be sharing your comments with our Service Quality Team for review and improvement to help prevent similar delays going forward.
Warm regards,
Webafrica Crew
Thank you for taking the time to share your experience with us. We’re glad to hear that your Webafrica Fibre installation went smoothly and was completed quickly, and we understand how frustrating it can be when the modem delivery takes longer than expected.
We’ll be sharing your comments with our Service Quality Team for review and improvement to help prevent similar delays going forward.
Warm regards,
Webafrica Crew
Best regards,
Webafrica's reply24 Apr 2026, 08:12
Official
Hi Shaun,
Thank you for taking the time to share your experience with us. We’re glad to hear that your Webafrica Fibre installation went smoothly and was completed quickly, and we understand how frustrating it can be when the modem delivery takes longer than expected.
We’ll be sharing your comments with our Service Quality Team for review and improvement to help prevent similar delays going forward.
Warm regards,
Webafrica Crew
Thank you for taking the time to share your experience with us. We’re glad to hear that your Webafrica Fibre installation went smoothly and was completed quickly, and we understand how frustrating it can be when the modem delivery takes longer than expected.
We’ll be sharing your comments with our Service Quality Team for review and improvement to help prevent similar delays going forward.
Warm regards,
Webafrica Crew
Best regards,