GC
Gavin C

1 reviews | Active since Sept 2012

06 Nov 2017, 11:39

Fibre charged for and not delivered

According to Webafrica I will not be charged until the fiber is connected. I have communicated with Webafrica in all the possible ways but no Fiber as yet. I do realise it is an Octotel problem but it is not my duty to liaise with them! Some communication would be great.

Please contact me.

0
Replies (2)
Webafrica
Webafrica's reply06 Nov 2017, 12:53
Official

Hello ,


Sorry to hear you’ve had a bad experience. We will do our best to sort it out.


So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.


Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.


Kind regards,


Rafeeqah

GC
Gavin C's update06 Nov 2017, 13:07
Reviewer Update
AVT74