MV
Marese V
1 reviews | Active since Mar 2016
22 Jan 2018, 13:26
Fibre application
I ordered fibre on 5 Nov because there was a special and I had to act quick. I was promised fibre within 3weeks. It is now 22 Jan and I still have no fibre connection eventhough Vumatel has finished with the infrastructure. I email Webafrica various times without responce, I don’t even try to phone anymore because no one answers! I had to quickly sign a contract and now no one bothers anymore!
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Webafrica's replyOfficial
23 Jan 2018, 09:40Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Best regards,
Webafrica's reply23 Jan 2018, 09:40
Official
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Best regards,