Fibre Activation

We were moving to a new place with an existing connection. Webafrica looged new infrastructure with Vumatel. Vumatel sub contracted Britelink in Johannesburg to come do my installation in Cape Town. Britelink sub contracted, according to webafrica, to brittle link. I've been getting calls to arrange time for installation. Repeatedly I've explained that the installation was existing, I need activation, providing them with my FSCAN number, and i'm using my ex router which is all setup. One would think it would be easy. Webafrica is waiting on Vuma for activation, Vumatel wants Webafrica to chnage to order. Webafrica's whatsapp agents keeps on making notes, after asking me when the installation was done. And then nothing further. List of webafrica agents: 1) Melissa Hartzenberg ( sated result during the day) 2) Iman Barends 3) Taswell Adonis (stated results in 48 hours) 4) Courtney Calvert

A week later, fibre still not activated.