Feel like screaming

Been trying to make payment because the debit order didn’t go off and my account was suspended. Been chatting to the Useless Willie the bot for most part of the day. Promised my query was logged and an agent would contact me soon. 10 hours later I’m still waiting for an agent still haven’t made payment and still no WiFi. Web Africa is quick to add the R50 penalty fee but yet it’s your system that’s faulty. Try making a payment on your Customer Zone (just as useless as Willie) your WhatsApp is frustrating it’s like and endlessly path leading nowhere. “Need to go grab a cuppa? “ please remove this stupid response from your WhatsApp I need my WiFi to work not a cup of tea. I feel like canceling completely