MR
Michael R

1 reviews | Active since Dec 2017

26 Dec 2017, 16:56

Fed up with terrible service!!

I have been receiving such shocking service from Webafrica, I am so fed up. I have requested over 10 times for a manager to call me! Still no one has called me! I have written a recent review and I received a response, followed the instructions to send an email and STILL no response. I have been on hold for their support line for over an hour with no answer!!!

I’m cancelling all my personal and business services with them!!

0
Replies (1)
Webafrica
Webafrica's reply27 Dec 2017, 10:27
Official

Hello ,


Sorry to hear you’ve had a bad experience. We will do our best to sort it out.


So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.


Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.


Kind regards,


Rafeeqah