FED UP!!

I hate giving people negative reviews, as we are in business ourselves, but I am fed up, and this is the last resort. If I could give webafrica a zero star rating I would. Ever since the lock down when people started working from home, and they closed the call inn, call center, webafrica went from one of the best service providers to the worst. The whatsapp chat assist IS NOT EFFECTIVE. Nothing gets sorted out, the people that are supposted to help you, don't seem to have the skills to sort out anything more than the most basic problems. When you do get a hold of someone, the chat could literally last for hours (6 hours - to be presiese on occasion). They can leave you hanging between messages, for 10-20 min. at a time, but if you don't reply quickly enough, the chat ends. And you have to start all over again. Then you get someone new, and have to explain your whole story from scratch. I am sad to say as a webafrica customer for probably 10 years now, I won't recommend them to anyone.