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eugene G

1 reviews | Active since Jan 2012

25 Jul 2018, 17:09

FASLE ADVERTI*****T AND BUNCH OF ********* PEOPLE

i am so angry that a business and operate like a bunch of ******* thevies .I took a fiber contract for my S.M.E and working with Government and other sectors were recving late payment is a norm with them but i pay my dews .

I have always done a EFT and the BIG SLOGAN IS NO CONTRACT but dont bee fooled by these guys they debit my account and it bounces and then suspend my service and then i pay more than the amount that is dew to them they tell me sorry it your fault the line is suspended. So i ask a VERY NOT SO HELPFUL person from their billing department what going to happen to the days my line was suspended and the bounce debit order fees that web Africa caused ?

ARE YOU GO TO PAY ME OR GIVE ME A CREDIT and i get told SORRY ITS YOUR FAULT

PELASE WEB AFRICA WAKE UP YOU GUYS

SORRY I CANY USE THE WORDS I WANT ON THIS PLATFORM

PLEASE SORT YOUR **** OUT

0
Replies (1)
Webafrica
Webafrica's reply26 Jul 2018, 08:38
Official

Hello ,

Sorry to hear you’ve had a bad experience. We will do our best to sort it out.

So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.

Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.

Kind regards,

Webafrica