Fantastic service

I've been a customer of WebAfrica for about 8 years now. I originally liked that they had a physical office which I could visit. The receptionist was amazing, she could solve any issue, technical, accounts etc by escalating queries to the right people. When they transitioned to the virtual office there were a few snags and frustrations for the about 2 years and I had at times wanted to move ISP, but stuck with them. Last week I had a technical and account issue on my lines (8 connections). I can confidently say that WebAfricas virtual assistants are now trained to handle these queries and provide relevant technical support. Amazing service and problem solving techniques. They've obviously put alot of thought into their whatsapp agent service, and what they've done works. All 8 lines were restored within hours. Took only two service requests. One to initiate the request, get a list of information they required, and then a follow up with my feedback on that information they needed. Brilliant, well done.