False promises and bad services

On the 4th of June 2020 I took up a month to month Fibre contract with webafrica, Fibre line through Openserve, they promised that it takes 7 days to install and be activated and that I will have fibre , I received an email stating that Openserve accepting my order, on the 7th I received another email that webafrica accepted my order. I have called a number of times and been told Openserve has a ransomware attack etc than it was over, I called they said they working through the backlog, I called again they said that Openserve has told them that there are two orders for 1 address I explained that my address is 12A and my neighbour is 12B and that they could have been confused or didn't out the (A) in the address , a week went by and I had heard nothing from Webafrica after they said they will contact me , I called again on the 02/07/2020 and still no response, the funny thing is that I placed my order and then on the 5/06/2020 placed an order for my employer and she has her fibre up and running and im still hanging , I even cancelled the LTE I had at home because I was promised fibre within 7days, false promises and they don't do there work and I am frustrated now, don't take anything with webafrica and Openserve.