ZJ
Zea Juta-Spencer
1 reviews | Active since Jul 2011
18 Dec 2015, 14:03
False advertising of Fibre connection costs
WebAfrica's website claims that no set-up fees are involved in getting a Fibre connection. However upon calling and enquiring we were told that an additional R1710 would need to be paid to Vumatel. <br> <br> There is no disclaimer or any mention of this on their site. This needs to be amended, otherwise this is a case of false advertising.
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Webafrica's replyOfficial
23 Dec 2015, 13:16Hello Z Spencer,
So sorry for the inconvenience caused.
i have liaised with the agents involved in this query and they've advised me that they've been in contact with you
While this is not a charge from our end,I have forwarded this to our product manager so that the information is available for clients and potential clients on our website
So sorry for the inconvenience caused.
i have liaised with the agents involved in this query and they've advised me that they've been in contact with you
While this is not a charge from our end,I have forwarded this to our product manager so that the information is available for clients and potential clients on our website
Webafrica's reply23 Dec 2015, 13:16
Official
Hello Z Spencer,
So sorry for the inconvenience caused.
i have liaised with the agents involved in this query and they've advised me that they've been in contact with you
While this is not a charge from our end,I have forwarded this to our product manager so that the information is available for clients and potential clients on our website
So sorry for the inconvenience caused.
i have liaised with the agents involved in this query and they've advised me that they've been in contact with you
While this is not a charge from our end,I have forwarded this to our product manager so that the information is available for clients and potential clients on our website