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Sean N

1 reviews | Active since Apr 2013

10 Mar 2016, 14:53

FAILURE TO COMMUNICATE

This has been an ongoing horror story with possibly the most 'user unfriendly' company in South Africa. Webafrica hides behind a screen of ticket numbers, shift working staff and a website. You can never get anything resolved and you can certainly never talk to anyone above the status of minion. I was forced to sever my relationship with them as it was affecting my very livelihood. They caused a breach of contract by failing to provide the service i was paying for. This they cannot comprehend and no-one is willing to talk to me. However, despite having blocked their nefarious and devious attempts to continue making me pay for something I am not getting there is no communication or getting rid of these parasites. Mujeeb promised me in October 2016 that a billing agent would contact me but no one has and they continue to be dishonest. Wenafrica - you service sucks !!!

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