1 reviews | Active since May 2017
Failure to cancel account (stalling tactics) taking money off account 2 months after the fact
<p>You acknowledged my cancellation request 23 March. Buy 1 April I had no response.</p> <p>I herby assume my account was flagged for cancellation 1 May (calendar month) therefore 299 was deducted on 1 April for May month. Come end May I am debited another 299 and I see my account now is only flagged for cancellation 1 June.</p> <p>You deliberately have stalled my cancellation and if i am not refunded, I am contacting my attorney there is suspicious behaviour as tickets you never respjnded to have deleted of my profile.</p>
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah