SS
Suzette S
1 reviews | Active since Jul 2010
11 Mar 2026, 19:09
Failure of support
No support available. Cannot speak to live agent. WhatsApp chat line impossible! Held on for more than an hour with no response.
Helpful (0)
Replies (1)0
Replies (1)Webafrica's replyOfficial
12 Mar 2026, 08:37Hi Suzette, thank you for sharing your experience. We recognise how frustrating it is to spend so much time trying to reach support and not get through to an agent, especially when you need assistance. Our team is continuously working on improving response times and the availability of our support channels to provide a better experience for our customers. If you still require assistance, please feel free to share the details of your query with us and we’ll gladly help where we can. Warm regards,
Webafrica Crew
Webafrica Crew
Webafrica's reply12 Mar 2026, 08:37
Official
Hi Suzette, thank you for sharing your experience. We recognise how frustrating it is to spend so much time trying to reach support and not get through to an agent, especially when you need assistance. Our team is continuously working on improving response times and the availability of our support channels to provide a better experience for our customers. If you still require assistance, please feel free to share the details of your query with us and we’ll gladly help where we can. Warm regards,
Webafrica Crew
Webafrica Crew
