Extremely unhappy & frustrated customer. Disgusted by service & unwillingness to promptly resolve the issue at hand.

I am so extremely dissapointed with how I am being treated. After 5 days since payment made. Every consultant I deal with, transfers me to the next. Like a joke, for a full day, I need to repeat myself, over & over again. Only at the end of day, to be told to wait another 72hours. They have my money, now cannot be bothered with rendering any further customer service. I remained polite while stating my frustration. Showed them email confirmation, recieved from their side, whether Vumatel or Webafrica, of payment confirmation. They send me payment confirmation, then states they cannot trace my payment. I cannot believe I am being treated as if I do not matter as a CLIENT!!!!! In the intrum I'm having to still purchase data above my Fibre subscription, only because they chosing to not activate my Internet connection.