Extremely terrible experience with Webafrica

Webafrica doesn’t really take their customer serious. I feel undermined as a client. My internet has been down since Monday morning today it’s Thursday evening and I have been trying to be in contact with them which is difficult as you do it via what’sup chat and they take very long to respond and just leave you hanging. Still don’t have WiFi even though I specifically told them I work from home on a full time basis.