A
Abigail
1 reviews | Active since May 2026
28 May 2026, 13:53
Extremely slow servi...
Extremely slow service , no one solves your queries , terrible service
Helpful (0)
Replies (1)0
Replies (1)
Webafrica's replyOfficial
28 May 2026, 14:26Hi Abigail
We really appreciate you calling this out, because that’s not the kind of experience we want you to have at all.We’ve taken a proper look on our side and can see that an urgent request has already been logged for your Vumatel installation. Our team is actively working with our Vumatel partners to move this forward and get things back on track as quickly as possible.We know delays and unanswered queries can feel like you’re being left in the dark, and that’s frustrating. The good news is that your order is now getting the focused attention it needs, and our team will email you directly with an update on your installation details and next steps as soon as there’s feedback.We’ve got eyes on this from our side as well, to make sure things keep moving. Thanks for sticking with us while we get this sorted. We’re here to make this right
Warm regards,
Webafrica Crew
We really appreciate you calling this out, because that’s not the kind of experience we want you to have at all.We’ve taken a proper look on our side and can see that an urgent request has already been logged for your Vumatel installation. Our team is actively working with our Vumatel partners to move this forward and get things back on track as quickly as possible.We know delays and unanswered queries can feel like you’re being left in the dark, and that’s frustrating. The good news is that your order is now getting the focused attention it needs, and our team will email you directly with an update on your installation details and next steps as soon as there’s feedback.We’ve got eyes on this from our side as well, to make sure things keep moving. Thanks for sticking with us while we get this sorted. We’re here to make this right
Warm regards,
Webafrica Crew
Best regards,
Webafrica's reply28 May 2026, 14:26
Official
Hi Abigail
We really appreciate you calling this out, because that’s not the kind of experience we want you to have at all.We’ve taken a proper look on our side and can see that an urgent request has already been logged for your Vumatel installation. Our team is actively working with our Vumatel partners to move this forward and get things back on track as quickly as possible.We know delays and unanswered queries can feel like you’re being left in the dark, and that’s frustrating. The good news is that your order is now getting the focused attention it needs, and our team will email you directly with an update on your installation details and next steps as soon as there’s feedback.We’ve got eyes on this from our side as well, to make sure things keep moving. Thanks for sticking with us while we get this sorted. We’re here to make this right
Warm regards,
Webafrica Crew
We really appreciate you calling this out, because that’s not the kind of experience we want you to have at all.We’ve taken a proper look on our side and can see that an urgent request has already been logged for your Vumatel installation. Our team is actively working with our Vumatel partners to move this forward and get things back on track as quickly as possible.We know delays and unanswered queries can feel like you’re being left in the dark, and that’s frustrating. The good news is that your order is now getting the focused attention it needs, and our team will email you directly with an update on your installation details and next steps as soon as there’s feedback.We’ve got eyes on this from our side as well, to make sure things keep moving. Thanks for sticking with us while we get this sorted. We’re here to make this right
Warm regards,
Webafrica Crew
Best regards,