1 reviews | Active since Aug 2016
Extremely poor putrid customer service.
<p>Since September 2016 did I only had poor customer service and support from Webafrica. When dealing with call centre staff then they are so quick to make promises to call you back insisting they will resolve the problem yet they never call back nor even reply on email requests. Lately Daryl Mehl, Fiber Accounts Manager and Bithiah Peters, accounts are the two that does not have the decency to resolve a matter. There are so many complaints about poor service from Webafrica. Is there any organisation or group that this company can be reported to? Really enough is enough. I had it with this company. </p>
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah