TM
Tebogo M
1 reviews | Active since Jan 2026
15 Jan 2026, 13:40
Extremely frustrating experience!
Two months without internet, still paying, no help, extremely frustrating.
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Tebogo M's updateReviewer Update
15 Jan 2026, 13:41My experience with Webafrica has been nothing but frustrating and disappointing. I have been without internet service for almost two months, yet I am still being charged for a service I am not receiving. Despite contacting support multiple times, none of the agents have been able to resolve the issue or provide a clear timeline for when it will be fixed.
I rely on the internet for daily tasks, and this prolonged outage has caused serious inconvenience. The lack of urgency, accountability, and proper communication from Webafrica has made this situation even worse.
I expected better service and support from a company of this size, but unfortunately, this has been one of the most stressful customer service experiences I’ve had. I would not recommend them based on my experience.
I rely on the internet for daily tasks, and this prolonged outage has caused serious inconvenience. The lack of urgency, accountability, and proper communication from Webafrica has made this situation even worse.
I expected better service and support from a company of this size, but unfortunately, this has been one of the most stressful customer service experiences I’ve had. I would not recommend them based on my experience.
TM
Tebogo M's update15 Jan 2026, 13:41
Reviewer Update
My experience with Webafrica has been nothing but frustrating and disappointing. I have been without internet service for almost two months, yet I am still being charged for a service I am not receiving. Despite contacting support multiple times, none of the agents have been able to resolve the issue or provide a clear timeline for when it will be fixed.
I rely on the internet for daily tasks, and this prolonged outage has caused serious inconvenience. The lack of urgency, accountability, and proper communication from Webafrica has made this situation even worse.
I expected better service and support from a company of this size, but unfortunately, this has been one of the most stressful customer service experiences I’ve had. I would not recommend them based on my experience.
I rely on the internet for daily tasks, and this prolonged outage has caused serious inconvenience. The lack of urgency, accountability, and proper communication from Webafrica has made this situation even worse.
I expected better service and support from a company of this size, but unfortunately, this has been one of the most stressful customer service experiences I’ve had. I would not recommend them based on my experience.