Extremely Frustrated with Webafrica - Double debit and No internet Service .

I'm beyond frustrated with the ongoing issue I've had with Webafrica.Since March ,I've been disconnected and without service ,despite the fact that I've paid twice!Yes 😔, I was double debited ,and even after sending all the proof of payment ,Webafrica has still not resolved the issue. I've contacted their support multiple times, sent through bank statements and confirmation of the double payments, and followed up more more times than I can count . Each time ,I'm either ignored ,sent in circles, or promised a resolution that never comes . This level of service is completely unacceptable. It's not just an inconvenience this has affected my ability to work and stay connected. The lack of accountability and urgency from Webafrica is extremely disappointing. All I want is a full refund for the double debit, my service restored.