Extremely Dissatisfied – Worst ISP Experience

Extremely Dissatisfied – Worst ISP Experience

I am utterly disappointed with Webafrica. Their customer service is shockingly poor — long waiting times, endless back-and-forth conversations, and absolutely no urgency to resolve issues. It feels like once they have your money, they completely disappear.

The technical support is unhelpful and barely communicates solutions. Promises are made but never kept, and every interaction leaves you more frustrated than before. It’s ridiculous how hard it is to get proper assistance for something as basic as keeping the internet running reliably.

I expected a professional ISP that values its customers, but what I received was nothing short of unreliable service, zero accountability, and a complete lack of care. I regret choosing Webafrica and would strongly advise anyone considering them to look elsewhere!