Extremely Disappointed with WebAfrica Fibre Internet Service**

My experience with my current fibre internet provider has been nothing short of frustrating. Over the past two days, my connection has been down completely, leaving me without access to the internet. Despite my attempts to contact customer service, I've been unable to speak with an actual human representative due to their limited operating hours.

As an existing customer, I'm paying a premium for a service that's not even up to par. I've discovered that new customers can get the same service for a significantly lower rate. However, switching to this plan would require me to sign up for a new account and face an exorbitant R999 exit fee if I decide to cancel later.

The combination of unreliable service, poor customer support, and unfair pricing practices has left me deeply dissatisfied. I strongly urge anyone considering this fibre internet provider to reconsider their options.