Extremely BAD SERVICE

Shocking service. Their whatsapp support line is useless - no-body can help and they pass you from one agent to another. I have spent weeks, hours, days on this so called support line and no-body helps. I have been into the branch in CPT 3 times. The first I saw an agent Sumayya Amos who gave me her e-mail address as she was follwing up on my router. She never answered any e-mails. A week later i had to go int again as I still hadnt received my router and she gave me her cell phone number - my router was still at the courier. When i reeived the router she was meant to set up a Dial a Nerd appointment to configure the router - her cellphone number invalid. My 3rd visit to the branch on 15/12 -the receptionist said all agents are working from home and she will get the Support manager to contact me. I am still waiting. The service(or lack thereof) is the most shocking I have ever come across and would definitely not recommend WebAfrica to anyone. Besides all this they deducted a payment 3 times( instead of Crediting me they deducted again) - and I am still waiting for one of the Credits.