Extremely bad service

Everytime we have a problem with our Internet or Voip telephone, we cannot get hold of Webafrica to assist us. When we phone there is only an recording and you are put on hold untill they cut the line. When we make us of their WhatsApp line, we are once again put on hold untill a agent/technician comes online to assist us. This morning I have been waiting for 45 minutes already and still no support. I own a guesthouse and none of my guests can go online. Webafrica is quick to sell you their product, but extremely poor at after sales services. I am definitely going to cancel my agreement with them. Do not make us of Webafrica!!!, rather get another supplier!!!