1 reviews | Active since Feb 2017

06 Feb 2017, 21:08

Extremely Bad Customer Service from WebAfrica

<p>After signing on with Webafrica, I have being on the phone basicley everyday to get my unprofessional Website created by them sorted out. My Website went live without my approval or concent. I have being phoning almost everyday speaking to diffrent consultants who take my messages, for a Manager to contact me, today I phoned again spoke to the Reception and was promised to be contacted still nothing, I then phoned again and spoke to another consultant and was promised that the Manager would contact me in the next 10 minutes, Here we are onced again no phone calls, My website is so unproffesional it looks like it was done by a 5 year old!!!! The Amount of money, phone calls and time wasted it's fustrating what must the clients viewing my website not think of me as this is a " New Business" who will even consider bying from me, if my website looks so unproffesional. # Very upset Customer# This will be my last month as, I paid for a Unprofesional Service and product.</p>

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Replies (3)
Webafrica
Webafrica's reply15 Feb 2017, 14:47
Official

Hello ,

Thank you so much for your enquiry.

Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses

Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM

Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.

Kind regards,

Rafeeqah

Webafrica
Webafrica's reply15 Feb 2017, 14:47
Official

Hello ,

Thank you so much for your enquiry.

Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses

Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM

Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.

Kind regards,

Rafeeqah

Webafrica
Webafrica's reply15 Feb 2017, 14:47
Official

Hello ,

Thank you so much for your enquiry.

Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses

Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM

Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.

Kind regards,

Rafeeqah