Item: Webafrica
Rating: 5
Author: Julius

Webafrica's replyOfficial

28 Apr 2026, 13:47

Hi Julius, thank you for your feedback, we’re glad to hear you’ve experienced excellent service overall. We also hear your concern about the device limit. The number of devices that can connect is usually determined by the router setup or network configuration, and we understand how that can feel limiting depending on your needs. If you’d like, we can assist in checking your setup and explore options to better support more devices on your network. Warm regards,
Webafrica Crew

Webafrica's reply28 Apr 2026, 13:47

Official

Hi Julius, thank you for your feedback, we’re glad to hear you’ve experienced excellent service overall. We also hear your concern about the device limit. The number of devices that can connect is usually determined by the router setup or network configuration, and we understand how that can feel limiting depending on your needs. If you’d like, we can assist in checking your setup and explore options to better support more devices on your network. Warm regards,
Webafrica Crew

J

Julius's updateReviewer Update

28 Apr 2026, 14:30

Yes i would like that. We are currently 7 people making use of the wifi. And then the tv as well as other devices needs to be connected.

J

Julius's update28 Apr 2026, 14:30

Reviewer Update

Yes i would like that. We are currently 7 people making use of the wifi. And then the tv as well as other devices needs to be connected.

Webafrica's replyOfficial

28 Apr 2026, 14:37

Hi Julius, thanks for your feedback, we hear you on the concern about only being able to connect a limited number of devices.Just to clarify, your service does not limit you to 7 devices. This is usually linked to router settings or how devices are connecting, and it can be fixed with a few simple steps.Please try the following:
• Restart your router (switch off, unplug for 30 seconds, then restart)
• Connect most devices to the 2.4GHz WiFi (best for TV, phones, and general use)
• Use 5GHz for closer devices that need faster speedsAfter this, reconnect your devices and test again. In most cases, this helps all devices connect more smoothly.If you still experience issues after trying this, we’re here to assist further and guide you step by step.Warm regards,
Webafrica Crew

Webafrica's reply28 Apr 2026, 14:37

Official

Hi Julius, thanks for your feedback, we hear you on the concern about only being able to connect a limited number of devices.Just to clarify, your service does not limit you to 7 devices. This is usually linked to router settings or how devices are connecting, and it can be fixed with a few simple steps.Please try the following:
• Restart your router (switch off, unplug for 30 seconds, then restart)
• Connect most devices to the 2.4GHz WiFi (best for TV, phones, and general use)
• Use 5GHz for closer devices that need faster speedsAfter this, reconnect your devices and test again. In most cases, this helps all devices connect more smoothly.If you still experience issues after trying this, we’re here to assist further and guide you step by step.Warm regards,
Webafrica Crew

Excellent service