KL
Kgothatso L

1 reviews | Active since Oct 2022

31 Mar 2026, 11:48

Excellent Customer Service

Excellent Customer Service. Successfully installed my second fibre package. You’ll be up and running in no time (1/2days). I only delayed because I missed calls to confirm installation due to work but they kept on calling multiple times and sent emails to reach me. Communication is so good and the service itself is great. Never had problems. Different packages for what you need and more affordable than a lot of WiFi/network providers. I got one for my family and a faster upload and download package for myself as a content creator. Impressed with Vuma and WebAfrica.

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Replies (1)
Webafrica
Webafrica's reply31 Mar 2026, 12:01
Official
Hello  Kgothatso.
Thank you for sharing your wonderful feedback! We’re thrilled to hear that your fibre installations went smoothly and that our team’s communication made the process seamless. It’s great to know you’re enjoying the flexibility of different packages and that your connection is supporting both your family's needs and content creation. Your kind words about Vuma and WebAfrica mean a lot to us. We truly appreciate your support and look forward to keeping you connected with fast, reliable service. 

Warm regards, 
Webafrica Crew