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Cindy C
1 reviews | Active since Aug 2026
25 Aug 2026, 09:43
Every is excellent except for the connection failure that's been happening a lot lately
Every is excellent except for the connection failure that's been happening a lot lately. I do not have any connection since early hours of yesterday morning up to now, and that is really frustrating because I have kids studying online. Hopefully, it will be sorted out soon, and I will not have a need to change providers. Thanks
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Replies (1)
Webafrica's replyOfficial
25 Aug 2026, 09:48Hi Cindy,
We’re glad to hear that your overall experience with Webafrica has been excellent, but we understand how frustrating the repeated connection failures must be, especially with your children relying on the internet for online studies.
We’re glad to hear that your overall experience with Webafrica has been excellent, but we understand how frustrating the repeated connection failures must be, especially with your children relying on the internet for online studies.
Being without a connection since the early hours of yesterday can be particularly disruptive, and we appreciate the impact this has on your household. We’d like to see the issue resolved and your service back to the reliable experience you’ve come to expect from Webafrica.
Please let us know via DM if you still require assistance so we can look into the current status of the connection issue.
Warm regards,
Webafrica Crew
Webafrica Crew
Webafrica's reply25 Aug 2026, 09:48
Official
Hi Cindy,
We’re glad to hear that your overall experience with Webafrica has been excellent, but we understand how frustrating the repeated connection failures must be, especially with your children relying on the internet for online studies.
We’re glad to hear that your overall experience with Webafrica has been excellent, but we understand how frustrating the repeated connection failures must be, especially with your children relying on the internet for online studies.
Being without a connection since the early hours of yesterday can be particularly disruptive, and we appreciate the impact this has on your household. We’d like to see the issue resolved and your service back to the reliable experience you’ve come to expect from Webafrica.
Please let us know via DM if you still require assistance so we can look into the current status of the connection issue.
Warm regards,
Webafrica Crew
Webafrica Crew