Even when the service goes down the customer service representatives know what's happening and assist the client to get the information they need

Hi Sanet, we really appreciate you sharing this 😊

It’s great to hear that even during service interruptions, you felt informed and supported by the team. Having clear, confident assistance in those moments can make a big difference, and we’re glad Bianca was able to provide that level of help and reassurance when you needed it.

Thank you for recognising the experience, it means a lot.

Warm regards,
 Webafrica Crew