Even though there is a quiet delay in processing new orders, their is support quiet good

Hi Timothy 😊Thanks so much for the balanced feedback; we really appreciate you taking the time to share it. It’s great to hear that our support team has been able to accurately identify issues and guide you effectively; that’s exactly the kind of experience we aim to deliver.We hear you on the delays with new orders as well, and we’re actively working on improving turnaround times so that the full journey matches the level of support you’ve experienced.If there’s ever anything you need in the meantime, we’re always here and happy to help

Warm regards, 
Webafrica Crew