****** / ****ERS AT WEBAFRICA

I would like to let all consumers know what ****** webafrica is and you will never beable to speak to a manager. I moved over from lte to fiber last year November. So I had to pay a full month for LTE,which I dis not use and that was okay. I was waiting for an address to return the router too. Finaly in Jan I received the address I have since sent the router via postnet and emailed webafrica my way bill. They are now billing me for a router I have returned, my wifi is disconnected and I have a daughter who does home schooling. All the agents at webafrica can say is they have escalated my query and will be sorted out soon, sorry for the inconvenience. What type of service is this, my daughtet is a month behind and I won't be able to get another internet provider as the lines will be blocked by webafrica. Please please guys beacarfull of webafrica. How do you loose a router that was delivered to your offices and now make it the customers problem. 🤔 😡😡😠😠😠