N
Nulene
1 reviews | Active since Apr 2026
14 Apr 2026, 15:52
Elethu was just AMAZING problem solved less than 30min
Elethu was just AMAZING problem solved less than 30min. Yesterday I had a very bad experience with Nangamso struggling to connect me to my WiFi. She really tried but it was just frustrating to wait for the next day to be connected
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Webafrica's replyOfficial
14 Apr 2026, 16:06Hello Nulene,
We’re really glad to hear that Elethu was able to get everything sorted for you so quickly, especially after the frustration of not being able to get connected the day before. At the same time, we do understand how frustrating it must have been to wait and struggle through that earlier experience, even though Nangamso did her best to assist.
We truly appreciate you sharing both sides of your experience, and we’ll be passing this feedback on to our Service Quality Team to recognise what went well and to improve where needed.
If you ever need any further assistance, feel free to reach out on Hello Peter and we’ll be happy to help.
Warm regards,
Webafrica Crew
We’re really glad to hear that Elethu was able to get everything sorted for you so quickly, especially after the frustration of not being able to get connected the day before. At the same time, we do understand how frustrating it must have been to wait and struggle through that earlier experience, even though Nangamso did her best to assist.
We truly appreciate you sharing both sides of your experience, and we’ll be passing this feedback on to our Service Quality Team to recognise what went well and to improve where needed.
If you ever need any further assistance, feel free to reach out on Hello Peter and we’ll be happy to help.
Warm regards,
Webafrica Crew
Webafrica's reply14 Apr 2026, 16:06
Official
Hello Nulene,
We’re really glad to hear that Elethu was able to get everything sorted for you so quickly, especially after the frustration of not being able to get connected the day before. At the same time, we do understand how frustrating it must have been to wait and struggle through that earlier experience, even though Nangamso did her best to assist.
We truly appreciate you sharing both sides of your experience, and we’ll be passing this feedback on to our Service Quality Team to recognise what went well and to improve where needed.
If you ever need any further assistance, feel free to reach out on Hello Peter and we’ll be happy to help.
Warm regards,
Webafrica Crew
We’re really glad to hear that Elethu was able to get everything sorted for you so quickly, especially after the frustration of not being able to get connected the day before. At the same time, we do understand how frustrating it must have been to wait and struggle through that earlier experience, even though Nangamso did her best to assist.
We truly appreciate you sharing both sides of your experience, and we’ll be passing this feedback on to our Service Quality Team to recognise what went well and to improve where needed.
If you ever need any further assistance, feel free to reach out on Hello Peter and we’ll be happy to help.
Warm regards,
Webafrica Crew