FT
Franko T
1 reviews | Active since Aug 2022
24 Aug 2026, 20:09
Easy and fast activation
Honestly the easiest and quickest sign up and activation process I've had in years.
I placed an order around 12:00, and sent through the documentation and fibre box details half an hour later on their online chat platform.
The documents and activation process were escalated to metro fibre by the support team and around 19:00 the same night I received confirmation that my connection is up and running.
Contacted them again on the online chat due to my router giving issues and before 20:00 I had working internet
Helpful (0)
Replies (1)0
Replies (1)
Webafrica's replyOfficial
25 Aug 2026, 09:37Hi Franko,
Thank you for sharing such a detailed account of your experience. It's fantastic to know that your sign-up, activation and troubleshooting were handled so efficiently, with your connection up and running on the same day. We also appreciate you highlighting how smoothly the support team coordinated the activation with MetroFibre and then assisted again when your router needed attention.We'll continue working to make joining Webafrica and getting connected as seamless and efficient as possible, with responsive support available whenever you need it.
Get quick access to support and account tools whenever you need them with the Webafrica app Webafrica Mobile App Guide (Latest App version: 2.1.14)
Warm regards,
Webafrica Crew
Thank you for sharing such a detailed account of your experience. It's fantastic to know that your sign-up, activation and troubleshooting were handled so efficiently, with your connection up and running on the same day. We also appreciate you highlighting how smoothly the support team coordinated the activation with MetroFibre and then assisted again when your router needed attention.We'll continue working to make joining Webafrica and getting connected as seamless and efficient as possible, with responsive support available whenever you need it.
Get quick access to support and account tools whenever you need them with the Webafrica app Webafrica Mobile App Guide (Latest App version: 2.1.14)
Warm regards,
Webafrica Crew
Webafrica's reply25 Aug 2026, 09:37
Official
Hi Franko,
Thank you for sharing such a detailed account of your experience. It's fantastic to know that your sign-up, activation and troubleshooting were handled so efficiently, with your connection up and running on the same day. We also appreciate you highlighting how smoothly the support team coordinated the activation with MetroFibre and then assisted again when your router needed attention.We'll continue working to make joining Webafrica and getting connected as seamless and efficient as possible, with responsive support available whenever you need it.
Get quick access to support and account tools whenever you need them with the Webafrica app Webafrica Mobile App Guide (Latest App version: 2.1.14)
Warm regards,
Webafrica Crew
Thank you for sharing such a detailed account of your experience. It's fantastic to know that your sign-up, activation and troubleshooting were handled so efficiently, with your connection up and running on the same day. We also appreciate you highlighting how smoothly the support team coordinated the activation with MetroFibre and then assisted again when your router needed attention.We'll continue working to make joining Webafrica and getting connected as seamless and efficient as possible, with responsive support available whenever you need it.
Get quick access to support and account tools whenever you need them with the Webafrica app Webafrica Mobile App Guide (Latest App version: 2.1.14)
Warm regards,
Webafrica Crew