Dubious Services

The debit was processed on August 1st, and when I returned home on August 12th after being on site, I saw that my internet speed was 0.02 and that I had attempted to submit a ticket. I was not receiving a response to my WhatsApp messages. Thirteen days later, I still only have a 0.02 internet speed. The issue will be raised for investigation, and I should receive a response within 48 hours. Seventy-two hours later, I still have no internet and am unable to work from home. I also have to pay extra money for petrol to get to work.

After I reversed the debit, customer support no longer wants to terminate my services because the investigation has not been resolved and my internet has been down since the beginning.

I'm really fed up with Web Africa