Double deductions for one service.

We got a router installed by Webafrica in October 2022, we have had problems from the very beginning. My father took out the contract with them, I was at work at the time as this was done during the day. Next thing I know, they’re deducting the money from my account which is very confusing to me as my cellphone number was given as an alternative number. Also. I receive emails from them, but I have no idea as to where they got my email address, as my parents do not know my email address. Nowhere did any of my parents provide Webafrica with my banking details. Each time I chat to an agent on their whatsapp line, each agent has a different story as to why this is happening & why that is happening. Now, they’re deducting from both my account and my father’s account for the SAME service. As I have previously said, each agent then has a different story when querying our issue. We have paid the amount for the month of January, but they will be deducting again on the 15th & no where are they talking about a refund as we ar spaying they’re deducting from two people for ONE service. Wouldn’t recommend them to anyone.