1 reviews | Active since Feb 2025
Double billing and no refund
Since November 2024 to date 1 Feb 2025 Webafrica been double billing me. How the hell do u do the same freaking thing over and ****en over. I've been sending WhatsApp messages since the 4th November 2024 to try and get them to refund me and remove the double debit option but they requesting a ****en bank statement of something they have confirmation of already. Alla the agents I've had interaction with already, Simangele, Amber D, Sisanda N, Lindiwe Twala, Puseletso A, Zalf J, Musa M, Magdeline W, Katlego S, Pretty Sangqu, Sinazo N, Sfundo S, Tumudi M, Vhulenda M, everyone telling me there's only one service and that they escalated the refund request. IT'S MONTHS LATER I'M STILL WAITING, THE WORST DAMN COMPANY EVER EVER EVER! I WANT MY ****EN ISSUE SORTED AND MY MONEY BACK, I WON'T STOP, NEXT COMPLAINT WILL BE TO THE OMBUDSMAN
How the hell do u do the same freaking thing over and ****en over.
I've been sending WhatsApp messages since the 4th November 2024 to try and get them to refund me and remove the double debit option but they requesting a ****en bank statement of something they have confirmation of already.
Alla the agents I've had interaction with already, Simangele, Amber D, Sisanda N, Lindiwe Twala, Puseletso A, Zalf J, Musa M, Magdeline W, Katlego S, Pretty Sangqu, Sinazo N, Sfundo S, Tumudi M, Vhulenda M, everyone telling me there's only one service and that they escalated the refund request. IT'S MONTHS LATER I'M STILL WAITING, THE WORST DAMN COMPANY EVER EVER EVER! I WANT MY ****EN ISSUE SORTED AND MY MONEY BACK, I WON'T STOP, NEXT COMPLAINT WILL BE TO THE OMBUDSMAN
How the hell do u do the same freaking thing over and ****en over.
I've been sending WhatsApp messages since the 4th November 2024 to try and get them to refund me and remove the double debit option but they requesting a ****en bank statement of something they have confirmation of already.
Alla the agents I've had interaction with already, Simangele, Amber D, Sisanda N, Lindiwe Twala, Puseletso A, Zalf J, Musa M, Magdeline W, Katlego S, Pretty Sangqu, Sinazo N, Sfundo S, Tumudi M, Vhulenda M, everyone telling me there's only one service and that they escalated the refund request. IT'S MONTHS LATER I'M STILL WAITING, THE WORST DAMN COMPANY EVER EVER EVER! I WANT MY ****EN ISSUE SORTED AND MY MONEY BACK, I WON'T STOP, NEXT COMPLAINT WILL BE TO THE OMBUDSMAN