Double billed for amount of R1,567.35, but no feedback on related support request

<p>I was billed for the amount of R1,567.35 in June twice.</p> <p> </p> <p>I logged a support request on the 11th of June. On the 12th of June I was told that it had been escalated to the billing team and have since heard nothing back. I have since asked for feedback 3 times with no feedback whatsoever.</p> <p> </p> <p>The money that has been taken (or should I say ******) from my account is theft. Refund my money! If I am not contacted by noon tomorrow I will cancel my service! This is nonsense.</p>