1 reviews | Active since Sept 2017
DON"T USE WEBAFRICA - They don't care about clients!
WebAfrica must surely go down as the worst Internet Access (NON) Service Provider - if you are considering using them DON"T - save yourself a lot of frustration and rather do business with providers who CARE about their clients and customer service.
So after much poor service from them I eventually terminated their service upon which they asked me to return the supp**** router which I did to their office in Woodstock - to then receive an email a few weeks later from them saying that if I don't return it ...Yadaya - HONESTLY they don't care about client service - Nor did their previous CEO Tim Wyatt-Gunning or present one in Sean Nourse - because if they did they would respond to messages sent to them.
Trust me you want to avoid them at all costs - As this other frustrated EX-client of theirs stated below as well:
HelloPeter Extract Below Shaun W 02 Nov 2020, 16:10 CEO of WEBafrica - Sean Nourse Chief Executive Officer message him on linkedin!!! Sean Nourse Chief Executive Officer Tim Wyatt-Gunning Non-Executive Director Christoff Botha Chairman Nick Zografos Non-Executive Director Above are the people in charge of WebAfrica. Check there Linkin profiles. You should be able to get hold of them there. Webafrica has offices in upper woodstock, so they say. and i quote"Upper Woodstock (the posh part)" Who do this people think they are? we pay hard earn cash for a sub- standard service. I get better service from a car guard at a shopping mall. I'll gladly give him my money. As for the IT department. How the hell can you have a bot answering questions and then have a **** person named Bithiah Peters try and help me, but in actual fact it's another bot. I went through a few reviews and i can tell you now. People of Cape Town can only tolerate so much. WebAfrica get your act together or you will lose business. this is 2020 and you giving people ** service? not on guys you can do better than that.
