1 reviews | Active since Nov 2017
DON'T USE WEBAFRICA!
I sincerely hope that no one (and I do mean no one) uses Webafrica if they can help it. They are completely useless in every way that a business can be. They don't have phone lines open on the weekend, nor do they have managers on site or anyone that can help you really. We have been without wifi for about a week, with severe throttling occurring for about two weeks. We have spoken to over a dozen people, all of whom have given us no joy. Where something as simple as an "order" needs to be placed with the line provider, nothing is done. I have never dealt with a company who is so "unwilling" to resolve issues that they acknowledge were caused by their own fault.
As I write this, I await feedback from a manager who "has left for the day" (15:00).
Pathetic, pathetic, pathetic. Please save your time, effort and sanity and go with someone else. I'd recommend Cool Ideas - THEY ACTUALLY ANSWER THE PHONE...
