Don't use webafrica

Worst service providers I had to deal with. Two weeks still no internet even though payment was done in August.

Signed up with Webafrica and I was advised a technician will be out 2nd of September and on the 5th I took of from work as I was advised installation team would be out at 8am, no pitched up or contacted me to reschedule after me reaching out to them I was told earliest would be Saturday morning again no pitched up again I had to reach out to them only to be told the installation team will be out on Monday at 2pm, again I had to take time of work to be available, they only pitched up at 4:30 after me calling in to check a guy came out to run cables only and advised within two hours another company will come out to do the splicing of the cables and set me up, yes again no one pitched up they only pitched up the next day after me again reaching out to escalations I was told my services will be on within an hour to-date I still am unable to connect or see my router picked up and upon contacting them I was told about my billing that's already in effective but would need to wait as my query gone to escalation and critical care team once again which again today I had to leave work to reset the router only to know the agent didn't understand my query even after forwarding previous agents messages. Unprofessional and not recommending webafrica to anyone

Ever regret taking this fibre deal with them ... find a new service provider than webafrica.