DON'T use Webafrica

Whatever you do, DO NOT use Webafrica for your Fibre connection. I have had so much trouble with them. In the beginning Vumatel installed my line. Then it took forever to get the router out of Webafrica. You cannot physically speak to anyone. Everything is done via whatsapp and the agents are useless. You wait forever for a reply and then find yourself with someone different and have to start all over again. They were keen to send me a bill though charging me for a connection I didn't even have yet! So back to the whatsapps. I was assured that credit would be passed. End of this month an excessive amount was taken off my bank account. Whatsapp again. 3 different people and then they just leave me hanging so I reversed the debit order. I can't even cancel with them as they want over R2000 or they won't release my line. Email today. Pay my account, which they haven't corrected, or they will block my line AND charge me a R50 Admin fee. Whatsapp again. 20 minutes and still no one is assisting me. They can block my line. I'm paying them nothing. I'll go back to data.