MS
Mthusi S

1 reviews | Active since Mar 2018

02 Mar 2018, 17:46

DON’T SIGN-UP FOR THE “FREE” LTE ROUTER!!!

Last year 2017, around October. I purchased Webafrica’s LTE router, of which at the time was on promotion as “free”. I was told that in an event I intend to cancel my month-to-month subscription, I’ll have to return the device back to Web Africa.

Since last December, I’ve been sending emails with no response.... My attempt to arrange a date to hand over the device.

All of sudden, Web Africa has been trying to debit my account with 2100ZAR

This is not acceptable!!!

0
Replies (1)
Webafrica
Webafrica's reply05 Mar 2018, 11:41
Official

Hello ,


Sorry to hear you’ve had a bad experience. We will do our best to sort it out.


So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.


Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.


Kind regards,


Webafrica