Don't go here!

My fibre line went down on Friday and it took these guys 4 DAYS to get it back up. The technical department doesn't answer their phone line, and I waited more than 20 hours before my online chat was answered. The only way to speak to a technician is to phone sales and ask them to ask technical to phone you back, then hope that they do. It took about a day for someone to phone me back. One of the salespeople just spoke right over me, telling me to use the chat, then hung up on me.