1 reviews | Active since Apr 2023
Don't ever use WebAfrica - Disgusting customer service.
Impossible to cancel a line when you no longer need it. They are 100% here to take people's money and refuse to let you opt out.
This entire operation borders on being a ****.
The fact that the only possible contact number for the entire company directs you to a sales department that refuse to do anything other than sign you up for products - no transfers to other departments or information on how to contact anyone.
They hide behind telling people to make use of their whatsapp line on which you simply never get answered.
It has so far taken me almost a month to attempt to cancel my line and I am no closer than I was when I first spent 3 hours waiting for them to reply to a whatsapp.
Zero care for customer service and I sincerely hope that no one makes use of this company in the future. Businesses that operate on these sorts of ethics deserve to be left to run into the ground and close.
