CJ
Castro J

1 reviews | Active since Sept 2024

13 Sept 2024, 23:37

Don't Choose WebAfrica!

I started as a new customer of WebAfrica on the 5 of August 2024 ,I've made all payments I was even charged for a extra modem I never asked for. The customer service is bad, the agents dropped the line on me so much times with loud background noise or babys crying . Communication on whatsapp is even more pathetic, I've personally spoken to over 20 agents and each time they telling me different things to why my internet is not on ,I got the modem, fibre is installed ,everything sorted my end.

Today is Friday the 13 of September 2024 I still don't have any internet,this is literally just over a month now without any wifi since im with WebAfrica, I've made a complaint they looked completely pass my concerns and ignored the issues I've raised regarding their agents, I've personally lost so much money trying to sort this wifi out

I personally would not and I repeat would not recommend WEBAFRICA to anyone they are so pathetic and a waist of time and money

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