1 reviews | Active since Jul 2014
DO NOT USE WEBAFRICA! Terrible In Everyway!
Webafrica are the worst company I have ever dealt with, there are hidden costs in every direction you look. First after a year long contract and paying every month without fail I was told by them I should I cancel my package and reorder it when I move, i did so and no mention was made about "Clawback fees". I was then debited R3710 from my account without an invoice or mention! I called, we came to an agreement that I would keep them as an ISP and reorder my package for my new address. Vumatel calls and says I now need to pay R1700 for installation, this was also conveniently never mentioned to me. The live chat doesnt work, emails are never responded to and when you call they pretty much say sucks to be you **** off, zero compassion. WORST!
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah